Riverside Cooling Customer Reviews

I recently had an older mini split system in one of my rooms that needed to be replaced due to its age. I called around to several companies, and while some were able to install a new mini split, they did not specialize in troubleshooting or servicing the unit if any issues came up later. I then contacted Riverside Cooling LLC, and they truly stood out. They came out the very next day to provide a quote and they explained what the entire process would look like. After deciding to move forward, just two days later they sent two technicians out at 8:00 AM. Josh and Cameron were, without a doubt, the most respectful and professional technicians I’ve ever worked with. Upon arrival, they introduced themselves and asked to see the indoor unit as well as the breaker. They quickly noticed that my wife and I have a newborn and took the initiative to work as quietly as possible while the baby was sleeping in the other room. Honestly, my wife and I almost forgot they were even here, that’s how considerate they were. I want to sincerely thank Josh and Cameron for their professionalism, awareness, and initiative. I’ve worked with several AC companies over the years, but Riverside Cooling LLC truly treats you like family. They were extremely easy to work with, knowledgeable, and respectful of our home. I highly recommend Riverside Cooling LLC to anyone looking for quality HVAC work and outstanding customer service. Read Less

We used Riverside Cooling to replace our HVAC system after dealing with uneven temperatures in the house for a long time. Abraham came out, explained what was going on, and helped us decide what made sense. The installation went smoothly, and the system has been working well so far. Our house is much more comfortable now, and we’re glad we chose them. Read Less

The tech was polite and well mannered. He came for a maintenance and to make sure everything was running properly. I shared with him my concerns. He explained what he waa going to do and the process. He did a great job, explained to me that everything was okay, and he made sure I felt good about his I section and answered all questions. He did not do a rushed job and addressed all concerns and questions. Thank you Josh and Riverside Cooling. Read Less

Replaced 15-year-old AC system in our top floor condo--unit on the roof, indoor unit in (very small) closet). After it was installed, they sent a quality control technician to review all that had been done and make some final adjustments. Work great. They were recommended by our Condo president and it was a great suggestion. Would definitely use them again!! Read Less

I’m so happy our air broke ! I’d give them 10 stars. They someone out right before a holiday. Woman on the phone was excellent. Professional. Service was extremely professional comprehensive and authentic. Didn’t try to sell us anything we didn’t need. We will definitely use them again ! Very happy with our experience! Read Less