Riverside Cooling Customer Reviews

We are very happy with our experience with Riverside Cooling. We bought a new unit last June 2024. The service was OUTSTANDING!!!!! Everybody who works there is super polite and super helpful. Today we had Sean, Our service call was originally scheduled for June, but they changed their schedule to come out today because we had gotten an alert message on our Thermostat. Vito’s very hot right now And in order for us not to have to deal with the heat they changed our service call to today. Everything is working fine. Sean was super professional and very nice and made sure he explained everything in detail to us. We have been very happy with this company!!!! Read Less

Bill and Sean have always provided excellent customer service. They understand that working ac units are a necessity and go above and beyond for their customers. From the moment I called, they were courteous, knowledgeable, and eager to help. They promptly scheduled a technician, who arrived on time, diagnosed the issue quickly, and explained everything clearly. What really stood out was their honesty and transparency. The repair was completed efficiently. It’s rare to find a company so committed to customer satisfaction, and I wouldn’t hesitate to recommend them to anyone. Read Less

We had Riverside Cooling do maintenance on our AC. Sean did a great job cleaning our outdoor AC unit. He took the time to answer our questions and took great care to ensure every step of the maintenance was done safely and that our AC would work to its fullest potential. We also greatly appreciate the excellent customer service and are very happy with the overall experience. Thank you, guys! Read Less

Riverside cooling has helped us with a couple of problems/projects and I'm always super satisfied after they leave. Their team is super respectful and not pushy. They do a great job explaining. They're always very responsive and do a great job cleaning up after themselves. Highly recommend! Read Less

Sean just left our house after our AC stopped working and we needed help ASAP. We are literally in awe of the amazing service we just received. He was extremely knowledgeable, efficient with time!!, patient and kind. He took the time to explain what was happening and what he was going to do. I cannot recommend his service enough. A hundred stars. This man has integrity. Very hard to come by. Thank you. We can sleep with AC tonight! Read Less