Riverside Cooling Customer Reviews

Riverside Cooling installed a Mr Cool 4th generation 12k mini split AC in my house. I had planned on doing if myself, but they provided me with a complete estimate for both a purchase and an install and the price was fantastic. Less than a week from agreement to installation. The 2 man crew complete the installation and startup in about 3.5 hours. Polite, professional, and very knowledgeable of their profession. I couldn’t be happier with the overall experience and product and will definitely use Riverside again for my next service or upgrade. Read Less

I recently had 3 older compressors and air handlers replaced. I quoted it out to 3 companies and Bill was by far the best customer experience when we walked the job. He was early, completed the job in two days and the install looks great. His carpenters had to rebuild the air handler closets to fit the new ones. Very happy with the install and customer experience. Have recommended to several friends. Read Less

Riverside Cooling was heartily recommended by two of my good friends. I just had inspection and quotes for solutions from just cleaning to brand new AC handlers from Ellington with options costing, not hundreds... but thousands more. Both businesses were very thorough, kind and professional. But Bill at Riverside lead the way with true caring and understanding of our current financial situation. He had no problem setting us up with a cleaning.solution just for now to allow us to get down the road a year or two when we can better get on top of finances. He steered us away from unnecessary things for now, as well as offering surprisingly low prices for even the top new Trane model option for the near future. In summary, Bill... with no sales pressure whatsoever, inspects your AC system, studies YOUR full picture then sits down and offers the best solutions he HIMSELF would choose if it were his situation. It seemed that whether it was going to be $100 or $7,000 did not matter, but matching the best solution to the customer did. This is rare old school honesty and integrity! R Benson Read Less

This was the easiest, most valuable, professional, friendly air Conditioning service I have ever had in my home. From scheduling to the actual service the customer service I received was excellent. When I phoned to schedule I spoke with the nicest woman who was happy and friendly, explained everything and made me feel like this company really cares about your needs and servicing your air conditioner. The tech took his time and actually checked everything out making sure everything was running properly. I appreciate great customer service but more importantly I am grateful for people who go above and beyond in a friendly manner! I signed up for a reasonable annual service. Thank you very much! Read Less

Bill the owner was great to work with. He made the entire process very easy. His workers did a great job during installation. They were very fast and friendly. Left no mess behind. Would highly recommend! Read Less