Riverside Cooling Customer Reviews

Bill and Sean have always provided excellent customer service. They understand that working ac units are a necessity and go above and beyond for their customers. From the moment I called, they were courteous, knowledgeable, and eager to help. They promptly scheduled a technician, who arrived on time, diagnosed the issue quickly, and explained everything clearly. What really stood out was their honesty and transparency. The repair was completed efficiently. It’s rare to find a company so committed to customer satisfaction, and I wouldn’t hesitate to recommend them to anyone. Read Less

Tech performed the 1st visit of a service plan we contracted with them. He was on time, very thorough, professional & made recommendations for consideration regarding items of value to homeowners. We really appreciated his respect for our home as he wore shoe protectors & kept a clean workspace. Thank you! Read Less

I’m impressed with this company. Hired them to blow in insulation above my garage ceiling. The crew of 3 were very polite and did a great installation job and cleaned up too. I would definitely recommend and would hire again for any AC type work. Read Less

Riverside Cooling did a great job with installing my HVAC. They were professional and clean. They also did a thorough job with educating me on the new system once installation was completed. I highly recommend them for your HVAC needs. Read Less

UPDATE: The very next day after the young gentleman visit, two technicians came over and did a great job. The problem was with airflow into the master bedroom and master bath, it was very hot during the summer and now very cold as we have cold winter nights. Even the towels couldn’t get dry on the rack and would smell unpleasant, we tried to run the fan for hours but it wasn’t enough to battle with humidity. Now I can feel the air is flowing, the temperature in the room is within normal range, we can take a shower or sleep at night without freezing. The Riverside Cooling Company takes all concerns from customers very seriously, they act very quickly and professionally to make sure everyone is satisfied and happy. I highly recommend them to anyone who is considering to upgrade their AC Unit, the unit itself works pretty quiet, you control the temperature from your phone, very convenient. Thank you Riverside Cooling for providing such a great service! ***** The problem was not solved. The young gentleman was very nice but probably doesn’t have enough experience to assist. I hope someone else can fix the problem. Read Less